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Cookie Policy
We at Hellspin pride ourselves on being open and transparent regarding the collection and processing of information related to you. In order to be more transparent about this matter, this document elaborates on the ways in which we make use of cookies while browsing through our platform. The following Cookies Policy will apply to all of our Australian clients who access the platform in 2026 using either a computer, mobile application or their browsers.
By continuing to browse through our website, you are giving your consent for us to make use of cookies. Should you disagree with the use of these tools in the way we do, you must change your browser settings accordingly.
What are Cookies?
A cookie is a small text file that is placed on your computer by a website that you visit. Cookies are used extensively on websites to increase their efficiency and gather information for the website owners. Cookies are useful in allowing websites to identify the devices used by the user and retain certain information regarding the preferences or activities of the user, enhancing the browsing experience greatly.
In our system, cookies are employed for numerous purposes, including ensuring that you are always logged into our system and collecting data on how you use our games database. The information held in our cookies does not reveal any personally identifiable information, although the information that we hold on you can be associated with the information held in our cookies.
How We Use Cookies
To make your experience at Hellspin better, we utilize cookies for purposes such as keeping your preferences intact, monitoring your online activities, and enhancing the functionality of our website. Through this technology, we gain insights into the most viewed pages of our website and games that have garnered popularity amongst the Australian population. With these insights, we will be able to provide you with more suitable bonus offers and additional features.
Additionally, cookies are essential when it comes to our security measures. They enable us to detect any fraud attempts and secure your account from any unauthorized access. By monitoring your sessions, we will be able to keep your financial details and personal information safe in our secured system. The following is a list of some of the different types of cookies used on our website.
| Cookie Category | Purpose | Persistence |
|---|---|---|
| Essential Cookies | Enable core site functionality and security features. | Session / Persistent |
| Preference Cookies | Remember your language, currency (AUD), and login details. | Persistent |
| Analytical Cookies | Monitor site traffic and user behavior patterns. | Persistent |
| Marketing Cookies | Deliver personalized promotional offers and ads. | Persistent |
| Security Cookies | Detect and prevent unauthorized account access. | Session |
| Performance Cookies | Optimize page loading speeds and game performance. | Session |
| Third-Party Cookies | Provide integrated services like live chat or social sharing. | Varies |
| Gaming Cookies | Maintain game state and history during active play. | Session |
| KYC Cookies | Assist in the secure document upload process. | Session |
| Affiliate Cookies | Track the source of your registration for rewards. | Persistent |
Types of Cookies We Employ
The site uses both first-party cookies and third-party cookies to offer its services fully. First-party cookies are those that are set directly by the domain and are intended to provide essential services to our users. Third-party cookies include cookies from our partners like analytics tools or software providers for the enhancement of interactive features like the hellspin live chat as well as custom game dynamics.
Our system also uses both session cookies that become inactive when you close the browser tab and persistent cookies that last for a pre-defined duration or until removed. Persistent cookies come especially handy in storing your user preferences for future use during gaming.
- Strictly Necessary: These are essential for you to move around the website and use its features.
- Functionality: These allow the site to remember choices you make (such as your username).
- Performance: These collect information about how visitors use a website, for instance, which pages visitors go to most often.
- Targeting: These are used to deliver adverts more relevant to you and your interests.
- Social Media: These allow you to share content from our site on various social networks.
Managing Your Cookie Preferences
You are entitled to choose whether you want to accept or deny cookie placement on your device. By default, cookies are accepted by most web browsers; however, you can adjust your browser settings to stop accepting cookies if this is something you don’t like. Please note, though, that turning off cookies will adversely affect our website’s performance. You may not be able to use some features or may be required to enter your login credentials more than once.
In case you are an Australian user, you can use different websites for opting out of targeted cookies. In addition, when visiting our website for the first time, a banner will appear allowing you to select which cookies you want to enable. When you clear the browsing history, the cookies are automatically deleted.
Security and Privacy
Your privacy is one of our key concerns. All data gathered through cookies is managed in compliance with our Privacy Policy and current data protection regulations. We make sure that data obtained is exclusively used for optimizing our products and ensuring the safety of our clients. We do not sell any data about cookies to third parties, and all data analytics are usually made anonymous.
Thanks to sophisticated cryptographic solutions, we provide you with reliable data protection. This allows us to prevent “session hijacking” and other similar online dangers. We strongly recommend that all players maintain up-to-date versions of their web browsers to fully enjoy the latest security updates regarding cookie management.
FAQ
What happens if I block all cookies?
If you block all cookies, you may not be able to access the full functionality of the site. Key features such as staying logged in, participating in live dealer games, or receiving personalized bonuses may be disabled. We recommend allowing essential and preference cookies for the best experience.
Do cookies track my financial transactions?
Cookies do not track your bank details or sensitive financial information directly. They are used to facilitate a secure connection during a hellspin casino withdrawal or deposit, ensuring that your session remains active and verified. Your actual payment data is processed through separate, highly secure encrypted gateways.
How often is this Cookie Policy updated?
We update our Cookie Policy periodically to reflect changes in our technology or legal requirements in Australia. Any major updates will be highlighted on our homepage or sent via email. We suggest reviewing this page once every few months to stay informed about how we manage your digital data.
Are third-party cookies safe?
Yes, we only partner with reputable third-party providers (such as game developers and analytics firms) who adhere to strict data privacy standards. These cookies are monitored for safety and are used to provide essential site enhancements, such as high-definition game streaming and reliable customer support tools.